FAQs are regularly updated - if you have a question not included below but feel should be please email Gemma.
Where are you based?
I am a mobile makeup artist based in Dartford, Kent. DA1 area. From March 2024 I will be based from Hoo, Medway.
Do you come to me or can I travel to you?
I am fully mobile and only travel to clients. The location can be your home address, hotel, friends address etc.
Where will you travel to?
For full face glam (night makeup or occasion makeup) I am only available within Kent. I will travel to bookings between a minimum of 1-3 people if within a 25-30 radius of Dartford. For bookings of x4 makeups or more I may travel further - please enquire via Instagram or Facebook to find out more.
How do you calculate travel charges?
Travel charges are based upon 50p per mile there and back (rounded up) if the location is over 15 miles away. Any toll charges, parking charges or additional charges will be added on top. Please ensure you are aware of my travel charges and how they may apply to your booking before enquiring.
Full glam bookings
How do I contact you for a glam makeup?
You can contact me via my instagram. @gemmatutt_mua
How much do you charge?
Please click here to view my occasion makeup price list.
How long do you take per person?
Full glam makeup takes around 1 hour per person. Please allow enough time from your booking before you need to leave. I take around 15 minutes to set up prior to the makeup application and also 15 minutes packing away. Please always add on an additional 30 minutes to my booking time given to ensure you have enough time spare before you need to be ready for your event.
Do you require a deposit?
Yes. All bookings require a deposit. Without a deposit your booking will not be secured and will also not be written into my diary. I require a £25 deposit per person plus any travel on top. This deposit is non-refundable should you cancel your booking. The deposit is no longer transferable to a new date. Deposits are expected to be paid within 24 hours of Gemma supplying the transfer details to you. Slots will only be held for 24 hours.
What happens if I cancel my booking?
You will lose your deposit as you, the client, are cancelling your booking. Please click here to view the GemMakeup cancellation policy. Please click here to view the GemMakeup General Booking T+Cs.
What information do you need for enquiries?
Please supply the following information when enquiring:
-How many people are you booking for?
-Location e.g.: Strood, Dartford, Hoo, Sevenoaks etc - or a postcode