A booking fee will be required per person booking to secure the slot(s) requested. The remainder can be paid on the day by cash or Bacs transfer. Without a booking fee there is no booking. Payment details will be send at the time of enquiry and is required to be paid within 24 hours. Slots will not be held. Travel charge may be added dependant on your location. Travel charge will be required to be pre paid on top of your deposit.
In the unfortunate event a client has to cancel a booking, a cancellation fee will apply. Bookings are also non transferable. This cancellation fee is also the initial booking fee paid. In exceptional circumstances Gemma may offer you a refund at her own discretion. A booking fee will only be refundable should Gemma have to cancel a booking due to any unforeseen circumstances. Cancellation fees are as indicated below:
Full face Makeup cancellation fee: £30 per person booked
Prom Makeup cancellation fee: £30 per person booked
If you have paid travel costing within your booking fee this will be refundable due to Gemma no longer being required to travel - if there is a partial cancellation and Gemma is still required to travel for the remaining makeups the travel charge will be non refundable for those who cancelled. You will then be refunded the difference between your booking fee and travel charge. For example:
£30 booking fee for x1 Makeup + £10 travel charge = £40 paid
Your refund = £10 travel charge.